I cried making my first appointment at this place. To put it in perspective; I jumped across different dentists in the area when I was a kid. I’ve never really had one solid place, and the last time I went to the dentist (Aspen Dental) they quoted me A LOT of money to fix my teeth. This was just after graduating college- still no money to my name, and left me feeling hopeless. So what did I do?…proceeded to not book an appt for the next several years because I was fearful of the price tag and judgement associated.
Turns out; you can’t live like that forever. Fast forward to a few days ago- I knew I couldn’t hold this off any longer. Booked my appointment and cried on the phone. Was met with nothing but honesty and sincere compassion. I was able to get in extremely quick- 2 days. My initial dental hygienist, Lori, was the sweetest, most welcoming and reassuring person I have ever come across. She couldn’t get the full cleaning done, so I had to book another appointment. They offered same day or next day and didn’t charge me for the additional appointment; although I know it was self inflicted and was ready to absorb the cost. I went the next day and I didn’t have Lori, but i had another incredible woman (I don’t get her name) and she was just as nice and sincere. Doctor Timpner was also everything I could’ve asked for- she didn’t make me feel like a burden or a bad case. She didn’t jump to the immediate “no sugars, don’t eat candy or drink pop and floss at least twice a day.” lecture. She offered real suggestions and advice tailored to ME.
Every single person in the office met me where I was at and treated me like family and like they’ve been my dentist since I was a kid. Not to mention, they quoted literally a fraction. Gave me the ins and the outs and the why behind the work. They walked me through all of my concerns, talked through why the work quote from the previous dentist wasn’t needed, and reassured me along the way. They really changed my mindset on the dentist. I have never said this in 29 years of my life, but I am excited to go back. 2 hours with them mended my dental anxiety and I could not be more happy I chose this place.